Privacy Policy

1. Introduction

This privacy policy discloses how Hilus LLC, a Florida limited liability company (hereinafter referred to as “Hilus”), uses and protects any information that you give when you use the Hilus mobile application (“the Application”), including what type of personal identifiable information is collected, how the information is used, and with whom the information is shared.

2. Personal Information That May Be Collected

(a) Account Identification Information. In order to access designated subscriber services, accounts, and/or restricted areas within the Application, Hilus will request a user to provide certain personal identifying information, which may include: first and last name, e-mail address, username and password, phone number, and geolocation information as set forth below. Hilus may request additional information necessary to establish and maintain a user's account, enable a user to access and/or use all features of the Application, or otherwise render requested services to a user.
(b) Information from Children. Hilus does not collect or post personally identifying information from a child under the age 13 without the involvement of a parent or guardian.
(c) Device Information. When a user installs the Application to a mobile device, we collect device ID/name and model. We use this information for device identification to render requested services to a user. Our server automatically gathers some anonymous information about users, including IP addresses, browser type, language, and the times and dates of web page visits. The data collected does not include personally identifiable information and is used for server performance analysis and troubleshooting purpose.
(d) Geolocation Information. When a user runs the Application on a mobile device, we may collect location data through GPS, WiFi, or cellular triangulation. We may use this information to track the location of a user in order to improve our services and the marketing or advertising on, or of, the Application. We maintain this data only so long as is reasonable or necessary to achieve the foregoing purposes.
(e) Payment Information. Because a user cannot order or purchase goods or services directly through the Application, we do not collect or store users’ payment card details. Users are re-routed to third party websites or payment processors whose use of users’ personal information is governed by their respective Privacy Policy.
(f) Links to Other Web Sites. The Application may contain links to other mobile applications or websites that are not covered by this privacy policy and where information practices may be different from ours. Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. Please be aware that the terms of this privacy policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites.

3. Uses Made of the Information

(a) Limited Uses Identified. Without user's prior consent, Hilus will not use your personally identifiable information for any purpose other than that for which it is submitted or as otherwise provided herein. Hilus uses personally identifiable information to establish and maintain users’ accounts, fulfill requests, render requested services, reply to inquiries, handle complaints, provide operational notices and in program record-keeping.
(b) Marketing Uses. Unless user expressly opts out, Hilus reserves the right to provide user with information about Hilus’s Application, products and services, and related information in which user has indicated an interest.
(c) Stored Information Uses. Hilus stores the information provided by user. Stored information is used by Hilus and its agent to support user interaction with the Application; to track and analyze the data gathered from Application visits; and to contact user again about other Hilus services and products.
(d) Online Advertising. Some companies that help Hilus deliver interactive on-line advertising, such as banner ads, may collect and use information about Hilus’s users to help Hilus better understand the types of advertising or promotions that are most appealing to Hilus's users. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, user would prefer that these companies not collect such information, please expressly opt out of the same.

4. Disclosure of the Information

(a) Within Corporate Organization. Hilus is a Florida limited liability company, with legal entities, business processes, management structures, and technical systems. Hilus may share your personal information within the Hilus corporate organization and may transfer the information to countries in the world where Hilus conducts business. Some countries may provide less legal protection for user personal information.
(b) Mergers and Acquisitions. Circumstances may arise where for business reasons, Hilus decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is Hilus’s practice to seek appropriate protection for information in these types of transactions.
(c) Agents. Hilus employs or engages other companies and individuals to perform business functions on behalf of Hilus. These persons are provided with personal identifying information required to perform their functions but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, removing repetitive information from user lists, analyzing data, providing marketing assistance, processing payments, and providing user goods and services.
(d) Marketing Analysis by Third Parties. Hilus reserves the right to disclose to third parties personal information about users for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual user.
(e) Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders, or to resolve disputes and enforce our legal agreements and policies.

5. Use of Computer Tracking Technologies

(a) Tracking of Personal Information. The Application is not set up to track, collect or distribute personal information not entered by users other than as provided for herein. Through mobile application access logs Hilus does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying application usage data, such as the number of downloads of, and visits to, the Application. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.
(b) Use of Cookies. Hilus, or its third-party vendors, collects non-identifiable and personal information through the use of various technologies, including "cookies". A cookie is an alphanumeric identifier that a web site or mobile application can transfer to user's hard drive through user's browser to keep users logged in and save users’ visit preferences. The cookie is then stored on user's computer as an anonymous tag that identifies the user's computer, but not the user. Cookies may be sent by Hilus or its third-party vendors. User can set its browser to notify user before a cookie is received, giving an opportunity to decide whether to accept the cookie. User may also set its browser to turn off cookies; however, some web sites or mobile applications may not then work properly.
(c) Use of Web Beacon Technologies. Hilus may also use Web beacon or other technologies to better tailor its Application to provide better user service. If these technologies are in use, when a visitor accesses these pages of the Application, a non-identifiable notice of that visit is generated which may be processed by Hilus or by its affiliates. Web beacons usually work in conjunction with cookies. If user does not want cookie information to be associated with user's visits to these pages, user can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
(d) Collection of Non-Identifiable Information. Hilus may collect non-identifiable information from user visits to the Application in order to provide better user service. Examples of such collections include: traffic analysis or tracking numbers of downloads or visitors; measuring visitor activity on the Application; mobile application and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." Hilus or its contractors may use this data to analyze trends and statistics.
(e) Collection of Personal Information. Hilus collects personal identifying information from user during use of the services. Hilus may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Hilus understand trends and patterns. This information is not reviewed at an individual level.

6. Information Security

(a) Commitment to Online Security. Hilus employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Personal information is accessible only by staff designated to handle online requests or complaints.
(b) No Liability for Acts of Third Parties. Hilus will exercise all reasonable efforts to safeguard the confidentiality of user personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Hilus shall not be liable for unauthorized disclosure of personal information due to no fault of Hilus including, but not limited to, errors in transmission and unauthorized acts of Hilus staff and/or third parties.
Our goal is to provide visitors to the Application with a convenient and streamlined method of planning vacations and other events and facilitating communications with, and decision-making by and between, other users (“Services”). We strive to maintain a safe platform free from inappropriate and unlawful activities. By accessing this mobile application or using our Services, you therefore agree not to engage in the conduct described below (or to facilitate or support others in doing so):

You may not use our Services to do or share anything

That violates this Privacy Policy, our Terms of Use, and other terms and policies that apply to your use of the Application and Services.
That is unlawful, inappropriate, misleading, discriminatory, disparaging, defamatory, or fraudulent.
That infringes or violates someone else’s rights, including their intellectual property rights.

You may not upload viruses or malicious code or do anything that could disable, overburden, or impair the proper working or appearance of our Services or the Application.
You may not access or collect data from the Application using automated means (without our prior permission) or attempt to access data you do not have permission to access.

We work hard to provide the best Services we can and to specify clear guidelines for everyone who uses them. We do not control or direct what people and others do or say, and we are not responsible for their actions or conduct (whether online or offline) or any content they share (including offensive, inappropriate, obscene, unlawful, and other objectionable content).

We cannot predict when issues might arise with our Services. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstance will we be liable to you for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to this policy, even if we have been advised of the possibility of such damages. Our aggregate liability arising out of or relating to this policy will not exceed the greater of $100 or the amount you have paid us in the past twelve months.

We reserve the right to remove or restrict access to content that is in violation of these provisions. If we remove content that you have shared in violation of our Terms of Use, we’ll let you know and explain any options you have to request another review, unless you seriously or repeatedly violate the Terms or if doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services, systems or products; where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons.

To help support our community, we encourage you to report content or conduct that you believe violates your rights (including intellectual property rights) or our terms and policies.

7. Privacy Policy Changes and Opt-Out Rights

(a) Changes to Privacy Policy. This privacy notice was last updated on October 15, 2023. Hilus reserves the right to update its privacy policy statement at any time. A notice of any material change, stating “Our privacy policy has changed. Please review the highlighted change(s),” will be transmitted to all users or posted on the Application home page for thirty (30) days prior to the implementation of such change. There are two boxes at the end of Hilus’s notice of change (1) an "I accept" box, and (2) an "I do not accept" box. If user does not mark the "I do not accept" box user will be deemed to have accepted Hilus’s privacy policy updates.
(b) Opt-Out Right. User has the right at any time to cease permitting personal information to be collected, used or disclosed by Hilus and/or by any third parties with whom Hilus has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting Hilus via e-mail, telephone or certified postal mail. After processing the cancellation, Hilus will delete user or prospective user's personal information from its data base.

8. Access Rights to Data

(a) Information Maintained by Hilus. Upon user's request, Hilus will provide a reasonable description of user's personally identifiable information that Hilus maintains in its data bank. Hilus can be contacted by e-mail at, telephone, or certified postal mail.
(b) Corrections and Changes to Personal Information. If user's personal information changes, or if user notes an error upon review of user information that Hilus has on file, please promptly e-mail Hilus and provide the new or correct information.
(c) International Reach. The Application and the Services are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By providing us with any information through the Application or the Services, you consent to this transfer.

9. Accountability

(a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Hilus compliance with this privacy policy, you may contact Hilus by mail at the following address:
Hilus LLC 111 North Pine Island Road Suite 105 Plantation, FL 33324
(b) Terms of Use. If user chooses to use the Application, user's action is hereby deemed acceptance of Hilus practices described in this policy statement, our Terms of Use, and other terms and policies that apply to user’s use of the Application and Services. Any dispute over privacy between user and Hilus is subject to the provisions of this notice and to Hilus’s Terms of Use which is hereby incorporated herein and which can be accessed under the Terms of Use tab on the Application.